Help Desk Support 360°

Companies today need the ability to offer one seamless 24/7 x 365 days a year wireless support to their employees. Wireless Innovations Help Desk Support 360° offers seamless wireless support no matter what wireless carrier or device the mobile user has. Help Desk Support 360° can support your wireless email, applications or device needs.

To better serve your needs Wireless Innovations Help Desk Support 360° offers companies two different support levels, Silver or Platinum.

The Silver level package includes:

  • Carrier & device questions and issues
  • Administrator support services
  • End user support including device configuration and navigation plus

The Platinum level package includes:

  • Carrier & device questions and issues
  • Administrator support services
  • End user support including device configuration and navigation plus
  • User account and device management
  • Device provisioning
  • Fully managed services

Whatever your company support needs might be, we have the team in place to assist you!

 

 

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